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Quality Assurance

Function
The Namibia Training Authority is responsible for the quality assurance of training service providers in the Vocational Education and Training sector.

This is achieved through:
- Registration of Vocational Education and Training service providers;
- Providing support to existing and emerging training service providers;
- Monitoring compliance to registration requirements;
- Maintaining a database of registered training providers; and
- Promotion of registered training providers.
Training Provider Registration
In line with Government Notice 300 Regulations for the Registration of Vocational Education and Training Providers, all training providers operating within the scope of Vocational Education and Training are required to register with the NTA. This applies for all institutional-based entities as well as companies which are actively engaged in vocational training.

The Vocational Education and Training Act, Act 1 of 2008, defines Vocational Education and Training as “education and training which provides learners with occupational or work-related knowledge and skills”.

From this definition, the scope of vocational education and training is diverse and covers various occupational and industrial sectors.

Training providers are requested to obtain a copy of the regulations and acquaint themselves with its content. Additional support and guidance can be obtained by contacting the Quality Assurance Division.

Training providers who are not certain if they fall within the ambit of Vocational Education and Training are urged to contact the NTA.

For detailed information about how to register as a VET provider, click on the link below to download our:

Registration of Vocational Education and Training Providers - Information Manual

Visit the Downloads section on our main page for the respective registration application forms.
Training Provider Support
The Namibia Training Authority provides direct support to training providers seeking to register with the NTA.

This support is provided as part of the application process for all training providers. Additional tools and forms are available from the NTA to aid training providers who are applying for registration.

The Quality Assurance Division provides support towards registration in the following areas:

- Consultation for training providers who are applying for registration for the first time;
- Training providers who have a difficult time interpreting the regulations;
- Training providers who have difficulty in interpreting or getting evidence in support of a requirement;
- Structured guidance on the development of Quality Management Systems;
- Templates and examples of various business documents used in the adherence to the regulations and criteria;
- Guidance on how to set up infrastructure for a vocational training setup;

Although the NTA provides direct support and guidance, the NTA does not perform work on behalf of a training provider. Training providers are therefore encouraged to participate fully in the registration and application exercises as they are ultimately responsible for their own applications.


The NTA also from time to time will conduct forums where matters pertaining to registration will be discussed. Training providers are urged to look out for such events in the media.
Registration and Audits
The registration process is broken up in various stages:

1. Once an application for registration is received, a completeness check is done to ensure that all relevant documentation is submitted.

2. Once the completeness of an application is verified, it is allocated to a Quality Systems Auditor who conducts a desk evaluation. Here auditors analyse the information and familiarise themselves with the operations of the provider. The quality, authenticy, currency and relevancy of documents are evaluated and matched against set requirements. Additional documents may be requested from providers at this stage.

3. After the desk evaluation has been completed, the Quality systems auditor arranges for a stage one audit. The purpose of a stage one audit is for auditors to familiarise themselves with the facilities of the provider and identify any health and safety requirements to be adhered to. The stage one audit also allows the auditors to identify any areas of concerns which are to be corrected by the provider before a stage audit is released. The processes undertaken during a stage one also informs the programme for the stage two audit in terms of time, resources and tools to be used.

4. Providers have to provide evidence that corrective action has been undertaken before a stage two is released. The purpose of a stage two audit to match the provider against the requirements of registration. This includes the auditing of all processes and systems to determine conformity or non-conformity. The stage two audit concludes in a recommendation from the auditors to either register or not to register the provider. These recommendations are then submitted to the SACC for consideration and endorsement.

5. Surveillance audits are conducted at registered providers to measure continuous compliance to the regulations. Surveillance audits will be conducted in line with the Quality Assurance Division’s monitoring and evaluation framework.

Download the registration process flow chart at the link below:

Process Map -Training Provider Registration
Contact Us
For further enquiries, contact:

The Manager
Quality Assurance
Tel: (061) 2078 557
Fax: (061) 2078 551
registration@nta.com.na

Frequently Asked Questions

What is Vocational Education and Training (VET)?
The Vocational Education and Training Act of 2008, defines it as any education and training which provides learners with occupational or work related knowledge and skills.
Who is a Vocational Education and Training provider?
A person or organisation, which offers vocational education and training programmes to learners
Who needs to apply for registration with the NTA?
Any entity offering vocational education and training in Namibia.
What are the benefits of registering with the NTA?
Apart from the mandatory requirement, training providers may be eligible to receive professional and technical advice from the NTA. Training providers offering training in areas considered as industry priority areas may be eligible to receive funding.
Will I qualify for funding if registered with the NTA?
Not automatically. Registered training providers stand a chance to receive funding if the training they are offering is priority industry required training or if they are offering training in demand.
What if my institution does not comply with all the requirements?
The NTA will assist the training institution to identify the areas of concern and give the respective provider ample time to remedy the shortcomings.
Do the regulations cater for sole proprieties?
Yes. The regulations cater for every type of provider except where certain exemptions are made by the Act.
What is the turn-around time for registration?
In normal situations, a complete application for registration should have a turn-around time of 3 months. This period may be extended where special circumstances arise and the training provider will be kept abreast of such developments.
Why can’t providers be registered with conditions or receive provisional registration?
The regulations do not provide for provisional registration. During the stage one audit, areas of concern are identified and highlighted to the providers. The providers are provided with ample time to implement corrective actions upon which the stage two audit is conducted.
What does it mean to be a registered Training Provider?
A vocational education and training provider is any entity who registered in accordance with these regulations to offer vocational education and training programmes to learners;
Will a training provider be allowed to operate in Namibia without being registered?
No. The regulations do not allow any vocational education and training provider to operate or continue to operate as the case may be, in Namibia without being registered with the NTA.
Who conducts the audits?
Quality Systems Auditors appointed under the NTA are responsible for conducting the audits in conjunction with subject matter experts.
Who are subject matter experts?
These are persons nominated from industry who have expertise in specific industry occupations. They work hand in hand with Quality Systems Auditors to determine the suitability of an institution to offer vocational training
How long is registration valid for?
Registration is valid for a maximum of 2 years for any providers who are not accredited with the NQA. These training providers have to reapply for registration as provided for in the regulations. Those training providers who are accredited do not need to reapply for registration as long as they maintain their accreditation status.
Does my institution also have to apply for accreditation?
All institutions are strongly encouraged to apply for accreditation with the NQA as soon as they are in a position to do so. Although accreditation is not mandatory, the NTA strongly encourages institutions to gain accreditation.
What fees are payable for registration?
he following fees are applicable for registration and subsequent processes:
• Application for registration: N$ 3000-00
• Application for re-registration: N$ 3000-00
What happens when an institution does not continue to meet registration criteria?
The NTA will issue a written notice to the training provider to which the provider must respond within 14 working days. Further action may be undertaken in line with the response received from the training provider.
Under what circumstances can the registration of a training provider be revoked?
Training provider registration may be revoked if:
• Conditions of registration cease to exist;
• Training provider contravenes any conditions of the regulations;
• Training provider commits an offence;
• Training provider ceases to operate;
• Direct representative/s of the training provider commits an offence;
• Training provider does not submit the mandatory report to the NTA as required.

A process will be undertaken to determine the nature of the reason to revoke the registration of a training provider in line with the regulations.
Does a registered institution receive a certificate?
A registered institution will receive a certificate of registration, which must be prominently displayed at the premises of the training provider at a place accessible to trainees and the general public.
What happens if a training provider is not happy with the outcome of a registration process?
Any person who is not satisfied with a decision of the NTA under the regulations may appeal in writing to the Board of the NTA. They however must state the grounds for the appeal and submit all relevant documentation in support of the appeal for the consideration of the Board.