Quality Assurance

The Namibia Training Authority is responsible for the quality assurance of training service providers in the Vocational Education and Training sector.

This is achieved through:

• Registration of Vocational Education and Training service providers.
• Providing support to existing and emerging training service provide.
• Monitoring compliance to registration requirements.
• Maintaining a database of registered training providers.
• Promotion of registered training providers.

In line with Government Notice 300 Regulations for the Registration of Vocational Education and Training Providers, all training providers operating within the scope of Vocational Education and Training are required to register with the NTA. This applies for all institutional-based entities as well as companies which are actively engaged in vocational training.

The Vocational Education and Training Act, Act 1 of 2008, defines Vocational Education and Training as “education and training which provides learners with occupational or work-related knowledge and skills”.

From this definition, the scope of vocational education and training is diverse and covers various occupational and industrial sectors.

Training providers are requested to obtain a copy of the regulations and acquaint themselves with its content. Additional support and guidance can be obtained by contacting the Quality Assurance Division.

Training providers who are not certain if they fall within the ambit of Vocational Education and Training are urged to contact the NTA.

For detailed information about how to register as a VET provider, click on the link below to download our:

• Registration of Vocational Education and Training Providers – Information Manual

Visit the Downloads section on our main page for the respective registration application forms.

The Namibia Training Authority provides direct support to training providers seeking to register with the NTA.

This support is provided as part of the application process for all training providers. Additional tools and forms are available from the NTA to aid training providers who are applying for registration.

The Quality Assurance Division provides support towards registration in the following areas:

• Consultation for training providers who are applying for registration for the first time.
• Training providers who have a difficult time interpreting the regulations.
• Training providers who have difficulty in interpreting or getting evidence in support of a requirement.
• Structured guidance on the development of Quality Management Systems.
• Templates and examples of various business documents used in the adherence to the regulations and criteria.
• Guidance on how to set up infrastructure for a vocational training setup;

Although the NTA provides direct support and guidance, the NTA does not perform work on behalf of a training provider. Training providers are therefore encouraged to participate fully in the registration and application exercises as they are ultimately responsible for their own applications.

The NTA also from time to time will conduct forums where matters pertaining to registration will be discussed. Training providers are urged to look out for such events in the media.

The registration process is broken up in various stages:

1. Once an application for registration is received, a completeness check is done to ensure that all relevant documentation is submitted.
2. Once the completeness of an application is verified, it is allocated to a Quality Systems Auditor who conducts a desk evaluation. Here auditors analyse the information and familiarise themselves with the operations of the provider. The quality, authenticy, currency and relevancy of documents are evaluated and matched against set requirements. Additional documents may be requested from providers at this stage.
3. After the desk evaluation has been completed, the Quality systems auditor arranges for a stage one audit. The purpose of a stage one audit is for auditors to familiarise themselves with the facilities of the provider and identify any health and safety requirements to be adhered to. The stage one audit also allows the auditors to identify any areas of concerns which are to be corrected by the provider before a stage audit is released. The processes undertaken during a stage one also informs the programme for the stage two audit in terms of time, resources and tools to be used.
4. Providers have to provide evidence that corrective action has been undertaken before a stage two is released. The purpose of a stage two audit to match the provider against the requirements of registration. This includes the auditing of all processes and systems to determine conformity or non-conformity. The stage two audit concludes in a recommendation from the auditors to either register or not to register the provider. These recommendations are then submitted to the SACC for consideration and endorsement.
5. Surveillance audits are conducted at registered providers to measure continuous compliance to the regulations. Surveillance audits will be conducted in line with the Quality Assurance Division’s monitoring and evaluation framework.

Download the registration process flow chart at the link below:

Process Map -Training Provider Registration

For further enquiries, contact:

The Manager
Quality Assurance
Tel: (061) 2078 557
Fax: (061) 2078 551
registration@nta.com.na